Benefit from Amazon-specific expertise, proven processes, and technology designed for marketplace success.
Fulfilled by Amazon (FBA)
Amazon receives, stores, and ships your products from their warehouses. You benefit from Prime eligibility, customer trust in Amazon’s delivery, and reduced operational burden. However, FBA comes with substantial fees, storage restrictions, limited control over packaging, and complexity managing inventory across Amazon’s network.
We verify product condition before sending inventory to Amazon. Identify damaged items, confirm packaging integrity, and ensure products meet Amazon’s quality standards – preventing customer complaints and negative feedback from selling defective inventory through FBA.
Fulfilled by Merchant (FBM)
You maintain inventory control and fulfil orders from your own location or through third-party logistics partners. FBM offers lower costs for many products, complete branding control, multi-channel inventory flexibility, and freedom from Amazon’s storage limits – but requires meeting Amazon’s strict performance standards independently.
When you partner with us, you’ll know exactly what your fulfilment costs are for every package with no hidden fees, you only pay for what we pick and pack.
Complete Amazon FulfilmentBenefit from Amazon-specific expertise, proven processes, and technology designed for marketplace success.
Amazon-Specific Expertise
labeling specifications, performance standards, category restrictions, and policy nuances. Benefit from experience processing thousands of Amazon orders.
Flexible Hybrid Strategies
We support FBA prep, FBM fulfilment, or hybrid approaches using both methods strategically. Your fulfilment strategy evolves with business needs rather than being locked into single-method limitations.
Product Bundling
Create bundles or multipacks meeting Amazon’s strict requirements. Components are secured properly, bundle labels applied correctly, and packaging ensures items remain together throughout Amazon’s distribution.
Performance Monitoring
Maintain excellent Order Defect Rates, Late Shipment Rates, and Valid Tracking Rates through professional fulfilment designed specifically for Amazon’s standards.
Returns Processing
Amazon returns are directed to our facility, processed by our dedicated returns team according to Amazon’s requirements and handled efficiently.
Seasonal Scaling
Prime Day, Black Friday or Christmas-peak, Amazon events require preparation. We coordinate increased capacity, ensure inventory availability, and maintain dispatch speed during volume spikes.
FAQ'sGet quick answers to common questions about our services to help you make informed decisions.
Yes. We prepare inventory for Amazon’s warehouses according to FBA requirements whilst simultaneously fulfilling FBM orders from our facility. Hybrid strategies using both methods are fully supported.
Orders received before daily cut-offs dispatch the same day, meeting Amazon’s performance expectations. Most UK customers receive next-day delivery, maintaining the shipping speed that generates positive reviews and supports healthy seller metrics.
Professional FBM typically maintains or improves seller metrics through consistent same-day dispatch, accurate processing, and reliable tracking. Many sellers achieve better performance through professional FBM than they managed self-fulfilling.
Returns direct to our facility where our dedicated returns team processes them according to Amazon’s requirements and your policies. Accepted items restock quickly, photographic documentation protects against fraudulent claims, and detailed reporting reveals return patterns.
Related Services
Warehouse Management
- State of the art warehouse facility
- Real-time visibility of stock levels
- Minimise warehousing expenses
Pick & Pack
- Every order is fulfilled accurately
- Faster delivery enhances trust and loyalty
- Handle fluctuating order volumes with ease
Reverse Logistics
- Fast, hassle-free returns management
- Clear visibility and return insights
- Efficient sorting & assessment