Privacy & Cookie Policy for Kays Logistics

This Privacy & Cookie Policy explains how Kays Logistics (“we”, “us”, “our”) collects, uses, discloses, and protects information when you use our website www.kayslogistics.com

(the “Website”). We are committed to protecting your privacy and complying with applicable data protection laws.

Please read this policy carefully to understand how we treat your personal information and how we will treat it.

 

1. Information We Collect

We may collect and process the following information when you interact with our Website:

Personal Information you provide directly:

  • Name
  • Email address
  • Telephone number
  • Company name and business contact details

Any other information you choose to submit through contact forms, quote requests or enquiries

Automatically collected data:

  • IP address and device information
  • Browser type and operating system
  • Pages you view on our Website and how you interact with them

Cookies and similar technologies: We collect information via cookies and similar tools to improve your experience and understand how our Website is used.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Responding to enquiries and requests submitted through the Website
  • Providing and improving our logistics services
  • Internal record keeping and analytics to help improve our Website
  • Sending you service-related communications (e.g., emails relating to your enquiry)
  • Marketing communications only where you have given consent

We will not sell, lease, or otherwise disclose your personal information to third parties for their marketing purposes without your consent.

3.Legal Basis for Processing

Where the UK General Data Protection Regulation (UK GDPR) applies, we rely on one or more of the following lawful bases to process your personal data:

  • Performance of a contract
  • Legitimate interests
  • Your consent

4. Cookies and Tracking Technologies

A cookie is a small text file placed on your device when you visit our Website. We use cookies to:

  • Enable basic Website functionality
  • Analyse Website traffic and performance
  • Remember your preferences

You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect the performance of certain Website features.

Types of cookies we use

  • Essential cookies: necessary for core Website functionality
  • Analytical/Performance cookies: help us understand usage patterns

5. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. You should review the privacy policies of those websites before providing any personal information.

6. Security

We implement reasonable technical, administrative, and organisational measures to protect the personal information we collect from unauthorised access, disclosure, alteration, and destruction.

7. Data Retention

We will retain your personal information only as long as necessary for the purposes outlined in this policy or as required by applicable laws.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing activities
  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. The latest version will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have questions about this policy or our privacy practices, please contact:

Kays Logistics

Email: info@kaysmedical.com

Address: Kays Logistics, 1 Windward Drive, Estuary Commerce Park, Speke, Liverpool, L24 8QR